When will my order arrive?

As soon as your pre-sale item arrives at our studio and is ready to ship, you'll receive an email with your tracking details.

As outlined at checkout, pre-sale orders will begin dispatching in Early September 2025.

Your delivery timeframe will depend on the shipping method you selected at checkout.

When do I have to pay?

Full payment is required at checkout to secure your pre-sale item.

Can I cancel my order before it ships?

You may be able to cancel your order if it hasn’t been prepared for shipment.
Please email us at info@sabiswim.com as soon as possible.

As per our store policy, cancellations are eligible for store credit only — we do not offer refunds.

Please note: once cancelled, we can’t guarantee you’ll be able to repurchase the same item or size, as stock is limited.

Can I change my delivery address?

Yes — as long as your order hasn’t shipped yet.
Please email us at info@sabiswim.com with your updated address as soon as possible, and we’ll do our best to help.

If I purchase in stock items available now, will everything come together? 

All items in your order will ship together once pre-sale stock arrives. If you’d like to receive your in-stock pieces sooner, we recommend placing two separate orders — one for in-stock items and one for pre-sale.

Are my items still eligible for return in 14 days?

Yes — your order is still eligible for return within 14 days of delivery, in line with our returns policy.
Please visit our Returns page for full details on how to submit a return.

It says items are sold out?

We’ve already placed our supplier order for this pre-sale, so quantities are capped.
Once we sell through our confirmed allocation of a specific size or style, it will show as sold out and can’t be added to cart. We know it’s disappointing — and we’re so grateful for your support and excitement.