Shipping

Delivery times:

All orders are shipped domestically and internationally via Australia Post.

Domestic (Standard) 2 - 8 business days.
Domestic (Express) 1 - 4 business days.
USA & Canada (Standard) - 6-10 business days
International 6-25 business days.

Order Processing

Orders are dispatched within 2-3 working days - excluding weekends and public holidays. Orders placed on a Friday after 4PM AEST and over the weekend will not be processed until the following Monday.

Once your order has been shipped, you will receive an email with a tracking number. If you do not receive an email, please contact customer service. Please allow up to 48 hours for your tracking number to register.

SALES AND PROMOTIONAL PERIODS

During sale and promotional periods, order processing times may be subject to delay due to a higher than normal volume of orders. Please allow an additional 3-4 business days for your order to be processed for shipment from the warehouse.

Hours of Operation

Monday-Friday, 9.00am to 5.00pm AEST.

Lost Items

Sabi Swim is not responsible for lost or stolen packages that are confirmed delivered by tracking.
We are unable to re-direct orders once they have been dispatched.
If you have any questions regarding your order, please contact Sabi Swim at info@sabiswim.com

Important Information

Once an order has been dispatched from our warehouse, Sabi Swimwear cannot be held responsible for any delivery delays, missing, lost or stolen packages.

If you are experiencing any of these issues, please contact the courier directly.

It is the customers' responsibility to provide correct contact and shipping details. The customer is responsible for double-checking the information they have provided.

Orders will not be refunded for packages that are not accepted by the customer or recipient.

Customers can track their parcels here. Or call AusPost on the following numbers:

Australia 8am–6pm (local time) 13 POST (13 7678)
Overseas 7am–6pm (AEST)+61 3 8847 9045

SHIPPING RATES AND DELIVERY

We offer standard shipping worldwide. All delivery timeframes listed are from dispatch date.

Sabi Swim is not responsible for any customs charges or local taxes due to international shipment. Please familiarise yourself with your countries regulations as payment of these duties may be necessary to release your order.

DOMESTIC SHIPPING WITHIN AUSTRALIA

Free standard shipping on orders over $150 AUD excluding sale periods.

$8.95 AUD Standard Shipping for orders under $150 AUD. Please allow 3-8 business days to receive your order once shipped, pending on if you are located in metro or non-metro areas.

$12 AUD Express shipping for orders under $150 AUD. $5 AUD Express shipping on orders over $150 AUD excluding sale periods. Please allow 1-4 business days to receive your order once shipped, pending on if you are located in metro or non-metro areas.

NEW ZEALAND

Standard shipping flat rate $15 AUD.

Please allow 5 - 15 business days for you to receive your order once shipped.