Sabi Swim Privacy Policy

At Sabi Swim, your privacy matters. This policy explains how we collect, use, and protect your personal information when you shop with us or browse our website. Our goal is to keep things simple, transparent, and respectful of your rights.


What We Collect

We may collect personal information when you:

  • Place an order
  • Create an account or sign up for emails or SMS
  • Contact us for support
  • Enter a giveaway, promotion or survey
  • Browse our website (including through cookies or analytics tools)

This information can include your name, email address, phone number, shipping/billing address, payment details, and how you interact with our site.


How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Send you order confirmations, shipping updates, and customer support responses
  • Share updates about new collections, exclusive offers, or promotions (only if you’ve opted in)
  • Personalise your experience on-site
  • Understand what you love so we can serve you better
  • Improve site performance, design and functionality
  • Prevent fraud and keep our platform secure

You don’t have to share your personal info with us — but if you don’t, we might not be able to fulfil your order or offer the best experience.


How We Protect Your Information

We’re committed to keeping your data safe. We use:

  • SSL encryption for all sensitive transactions
  • Trusted third-party payment processors (we never store your full payment details)
  • Secure internal systems with limited access
  • Regular security scans and malware protection


Cookies and Tracking Tools

Our website uses cookies and similar technologies to enhance your experience.

We use cookies to:

  • Remember what’s in your cart
  • Save your preferences (like language or currency)
  • Understand how people use our site and how we can improve
  • Deliver relevant ads and limit how often you see them

We may also use tools like Google Analytics, Meta Pixel, and TikTok Pixel to collect anonymous usage data and help us advertise more effectively.

You can manage your cookie preferences in your browser settings.


Currency Converter

If you're shopping internationally, our website may automatically convert prices to your local currency based on your IP address. We store this information in a session cookie to keep the currency consistent during your visit.


Third-Party Services & Apps

To run Sabi Swim smoothly, we partner with a few trusted third parties. These services only receive the data they need to operate, and they are required to protect it under their own privacy policies.

This includes services that:

  • Process payments (e.g. Shopify Payments, PayPal, Afterpay)
  • Deliver your orders (e.g. Australia Post, tracking apps)
  • Provide customer support or live chat
  • Power features like product reviews, wishlists, upsells, or personalised recommendations
  • Help us send marketing emails and texts (e.g. Klaviyo)
  • Run site analytics and marketing (e.g. Google Analytics, Meta/TikTok Pixels)

We never sell your data. Ever.

We may also share anonymous, aggregated data with partners to help improve our site and advertising — but never anything that can identify you.


Mobile Messaging Terms

By signing up for SMS updates, you agree to receive occasional texts from Sabi Swim (e.g. drop alerts, cart reminders, exclusive offers). Message and data rates may apply. You can opt out at any time by replying STOP.

We’ll never require you to sign up for SMS as a condition of purchase.

Need help? Text HELP or email info@sabiswim.com.


Marketing Messages

If you’ve opted in, we may email or text you about new drops, back-in-stock alerts, and special offers. You can unsubscribe at any time using the link in our emails or by contacting us.

Unsubscribing from marketing won’t affect order or service updates.


How Long We Keep Your Information

We keep your data while you’re an active customer — and for as long as needed to meet legal or fraud-prevention obligations.

If you’d like your information deleted, just contact us and we’ll take care of it (unless we’re required to retain it).


Your Rights

You have the right to:

  • Know how your data is being used
  • Access the personal info we hold about you
  • Update or correct your details
  • Request deletion of your data
  • Withdraw marketing consent at any time
  • Request that we send your data to another provider
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To do any of the above, email us at info@sabiswim.com.


Policy Updates

We may update this page from time to time. If we make any significant changes, we’ll let you know on our site or via email.


Contact Us

Have a question, request, or just want to chat? We’d love to hear from you.


Sabi Swim
Email:-              info@sabiswim.com

Facebook:-         https://www.facebook.com/sabiswim/